Only for people who have not signed
Reminders go to whoever is holding things up, based on whether they opened it and how long it has been. People who signed hear nothing.
Smart reminders
Reminders that go out for you.
Follow-ups that sound like you, sent when a signer goes quiet, with a warning before the link ends.
Agreement
Master services agreement
Recipients
- AAdham Alaaadham.alaa@acme.comSigned
- AAhmed Ibrahimahmed.ibrahim@acme.comWaiting
- LLayla Hassanlayla.hassan@outside-firm.comNot opened
AI smart reminders
Automatically send a short, personalized nudge if a signer hasn't opened the document, and again before it expires.
On
- It is sent, and nothing yet
- Asim turns reminders on
- A day goes by with no open
- Mako writes the nudge
- It goes out at nine
- And the signature lands
The follow-up nobody had time to send
Keep scrolling. Each card settles on the last, the way each reminder settles on the one before it.
Written for this document
Mako names the document and the part that matters, so the reminder reads like you wrote it.
Page 2
The one thing worth namingthe 30 day notice period
SubjectStill open: Master services agreement
Asim is still waiting on your signature for Master services agreement. The part most people ask about is the 30 day notice period, which is on page two.
- The document has a sticking point
- Mako finds it
- And writes it into the nudge
- So it reads like a person sent it
A warning before it ends
Before the link ends, signers see the hours left, and that you would need to send it again.
Hours left24
Action neededMaster services agreement expires in 24 hours. After that the signing link stops working and Asim would have to re-issue it, so it is best to sign now.
After thatThe signing link stops working, and it has to be sent again
- A day left on the link
- The warning says how long
- And what happens after
- Which is the part that works
Sent in working hours
Reminders go out in working hours, and one switch turns them on or off for each request.
Their day
00:0006:0012:0018:00
Working hours09:00Asleep03:00
- A whole day, hour by hour
- Nudges wait for the morning
- This one lands at 09:00
- Never at 03:00
Polite, because nobody signs out of irritation
Four rules it keeps, so a reminder never costs you the goodwill you were chasing.
Sign and it stops.
The moment someone signs they drop off the list. Nobody gets chased for something they already did.
Waiting onAAdham AlaaAAhmed IbrahimLLayla HassanAdham AlaaSigned, and left aloneOnce each, not daily.
Three moments in the whole life of a document, spaced out. It is a follow-up, not a drip campaign.
Day 1Day 3Last dayThree, in the whole life of it
Short enough to read.
A subject line that fits on a phone and two sentences under it. Long reminders are the ones people ignore.
Fits on a phoneMaster services agreement is waiting for your signature
Nobody reads this oneReminder: Action required on your outstanding Master services agreement document signature request
55 / 70
Finished means finished.
A document everyone has signed, or one that already closed, is never touched again. No stragglers.
Still openGets a nudgeEveryone signedLeft aloneAlready closedLeft alone
Turn it on. Then forget about it.
1Send as usual
Turn reminders on when you send. Nothing else changes.
2Mako writes the reminder
When a signer goes quiet, Mako writes a short reminder about the document and records each one sent.
3They sign
The reminder arrives at the right time, and the document gets signed.
Try it
Read what Mako would send.
Pick the moment a signer is stuck. The reminder changes with it, from a light nudge to a time-sensitive warning.
The moment
What Mako sends
Subject
Master services agreement is waiting for your signature
Master services agreement is still waiting for your signature. It only takes a minute on your phone.
Inside working hours, never at 3am.09:00
Pick a moment
55 / 70
Before you chase anyone yourself.
Have a question we did not answer? Talk to us
How do you politely remind someone to sign a document?
Keep it short and kind: greet them, name the document, say what is left, and offer to help. Docshark writes that reminder for you when a signer goes quiet.
How often should you follow up on an unsigned contract?
A few spaced reminders work better than daily ones. Send one a day after, another a few days later, and one before the link ends. Docshark spaces them for you and stops when they sign.
Why do documents sit unsigned for so long?
Usually nobody owns the follow-up, and the request gets buried in an inbox. Docshark keeps track of every document you send and reminds the people who have not opened it.
Will the reminders annoy signers or feel like spam?
No. Each reminder goes out once, only to people who have not signed, and only in working hours. Finished and expired documents get none.
What happens before the signing link expires?
A warning goes out with the hours left. If the link ends, it stops working and you would need to send the document again.
Can I turn reminders off or send one myself?
Yes. There is one switch for each request, and you can send a reminder by hand. Every reminder is recorded, so you see what went out and when.
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