01
It knows who went quiet
Reminders fire on real signals: opened or not, who holds the queue, and how long it has been. Signed recipients are never pestered.
Smart reminders
The signature you forgot to chase.
Docshark sends contextual follow-ups that sound like you wrote them, timed to the moment a signer goes quiet, with a clear warning before the link expires.
Envelope
Master services agreement
Recipients
- AAdham Alaaadham.alaa@acme.comSigned
- MMohamed Maraiemohamed.maraie@acme.comWaiting
- LLayla Hassanlayla.hassan@outside-firm.comNot opened
AI smart reminders
Automatically send a short, personalized nudge if a signer hasn't opened the document, and again before it expires.
On
- The envelope is out, and quiet
- Asim turns reminders on
- A day goes by with no open
- Mako writes the nudge
- It goes out at nine
- And the signature lands
The follow-up nobody had time to send
Keep scrolling. Each card settles on the last, the way each reminder settles on the one before it.
02
Written for this document
Mako names the document and the one thing that matters in it, so the nudge reads like a person wrote it, not a robot.
Page 2
The one thing worth namingthe 30 day notice period
SubjectStill open: Master services agreement
Asim is still waiting on your signature for Master services agreement. The part most people ask about is the 30 day notice period, which is on page two.
- The document has a sticking point
- Mako finds it
- And writes it into the nudge
- So it reads like a person sent it
03
A real expiry warning
Before the link closes, signers get the hours left and what happens if they miss it: the link dies and you have to re-issue.
Hours left24
Action neededMaster services agreement expires in 24 hours. After that the signing link stops working and Asim would have to re-issue it, so it is best to sign now.
After thatThe signing link stops working, and it has to be sent again
- A day left on the link
- The warning says how long
- And what happens after
- Which is the part that works
04
Sent at a human hour
Nudges land inside working hours, never at 3am, and you stay in control with one switch per envelope.
Their day
00:0006:0012:0018:00
Working hours09:00Asleep03:00
- A whole day, hour by hour
- Nudges wait for the morning
- This one lands at 09:00
- Never at 03:00
Inside the nudge
Polite, because nobody signs out of irritation
Four rules it keeps, so a reminder never costs you the goodwill you were chasing.
01
Waiting on
AAdham AlaaMMohamed MaraieLLayla Hassan
Adham AlaaSigned, and left aloneSign and it stops.
The moment someone signs they drop off the list. Nobody gets chased for something they already did.
02
Day 1
Day 3
Last day
Three, in the whole life of it
Once each, not daily.
Three moments in the whole life of a document, spaced out. It is a follow-up, not a drip campaign.
03
Fits on a phone
Master services agreement is waiting for your signature
Nobody reads this oneReminder: Action required on your outstanding Master services agreement document signature request
55 / 70
Short enough to read.
A subject line that fits on a phone and two sentences under it. Long reminders are the ones people ignore.
04
Still openGets a nudgeEveryone signedLeft aloneAlready closedLeft alone
Finished means finished.
A document everyone has signed, or one that already closed, is never touched again. No stragglers.
How it works
Turn it on. Then forget about it.
Send as usual
01
Turn reminders on for the envelope. Nothing else changes about how you send.
Mako notices and writes
02
When a signer goes quiet, Mako drafts a short, document-aware reminder and keeps a record of every send.
The signature lands
03
The right nudge at the right time turns a stalled send into a signed document, without you lifting a finger.
Try it
Read what Mako would send.
Pick the moment a signer is stuck. The reminder changes with it, from a light nudge to a time-sensitive warning.
The moment
What Mako sends
Subject
Master services agreement is waiting for your signature
Master services agreement is still waiting for your signature. It only takes a minute on your phone.
Inside working hours, never at 3am.09:00
Pick a moment
55 / 70
Questions
Before you chase anyone yourself.
How do you politely remind someone to sign a document?
Keep it short and human: greet them, name the document, say what is left, and offer to help, with no guilt-tripping. Docshark writes that nudge for you the moment a signer goes quiet, in the document's own words, so you never draft another follow-up.
How often should you follow up on an unsigned contract?
A few well-spaced nudges beat daily pings: a gentle reminder a day after sending, a firmer one a couple of days later, and an urgent note before the link expires. Docshark spaces them for you and stops the instant someone signs.
Why do documents sit unsigned for so long?
Usually no one owns the follow-up. The sender forgets and the request gets buried in the signer's inbox. Docshark keeps track of every sent document and nudges the people who have not opened it, so a deal never stalls because everyone assumed someone else would chase it.
Will the reminders annoy signers or feel like spam?
No. Each reminder fires once, only for people who have not signed, lands inside working hours rather than at 3am, and anyone who finishes drops out immediately. Completed and expired documents are never touched.
What happens before the signing link expires?
Docshark sends a time-sensitive warning with the exact hours left and what happens if it lapses: the signing link stops working and you would have to re-issue the document. A deadline never passes unnoticed.
Can I turn reminders off or send one myself?
Yes. It is one switch per envelope, and you can always send a reminder by hand. Every reminder is recorded, so you can see exactly what went out and when.
Still deciding, or have a question we did not answer? Talk to us
The rest of the envelope.
Ready for the next document.
Send it with control. Follow the read. Finish with the signature.
Free plan. No card required.